HOW DOES CLICK AND COLLECT WORK?
Save on the cost of delivery by using our free Click and Collect in store service. When processing your order on our website under shipping click the option for local pick up.
Once your order has been placed and confirmed you will receive a confirmation email. We will send you text when your order is ready to be collected and you can collect from the store anytime during business hours.
When you are coming to collect your order please bring photo identification (passport or drivers licence) your order confirmation email which we will accept in print or electronic form.
If you want someone else to collect your order please notify us first of the name of the person who will be collecting your order. They must bring photo identification (passport or drivers licence) and the order confirmation email.
WHAT CORRIER DO YOU USE FOR DELIVERY?
For Ireland and Northern Ireland we use FASTWAY. For the rest of the world we use An Post.
HOW MUCH DOES DELIVERY COST?
The following are the delivery costs:
- Local pickup (click and collect): free
- Republic of Ireland: 5 euro with free standard delivery on orders over 70 euro.
- Northern Ireland and the rest of the U.K.: 9.90 euro.
- Europe: 13 euro.
- United States and the Rest of the world: 14 euro.
HOW LONG DOES STANDARD DELIVERY TAKE?
The following are the standard delivery times:
- Republic of Ireland: 1 to 5 working days.
- Northern Ireland: 3 to 9 working days.
- UK, Mainland Europe, United States and the Rest of the World: 3 to 9 working days.
Please note order processing and delivery may take longer during busy periods and the ongoing COVID-19 pandemic.
I HAVEN’T RECEIVED MY ORDER/ OR THERE IS A PROBLEM WITH MY ORDER?
If you have an issue with your order please contact us on 0719162929 or firstname.lastname@example.org.
HOW DO I RETURN AN ITEM?
If you are unhappy with your purchase you can return it in store or by post within7 days with proof of purchase. Full terms and conditions apply. Please contact us on 0719162929 or email@example.com.